Statement by Ravi Kumar, Bluepoint Cooling (AC technician) · 11 Oct 2026, 10:30
- Outcome
- Resolved
- Done
- Cleared the blocked condensate drain, then ran the unit for 15 minutes and watched it: no leak during that time.
- Cause
- Blocked condensate drain.
Repair record · Q-1204
AC dripping water
Tower 2, Apartment 1204
Closed
Work reported done, no reply from the resident
- Contractor reports
- ResolvedRavi Kumar, Bluepoint Cooling (AC technician)
- Checked
- 2 checksby technician, coordinator
- Resident
- No replyasked 11 Oct 2026, 14:05
- Record
- ClosedLina Haddad (Maintenance coordinator), 15 Oct 2026, 09:00
1 · What was reported
Water is dripping from the AC in the living room.
- Area
- A unit
- Equipment
- Split AC, living room
- Reported
- 10 Oct 2026, 16:05, by resident
2 · What the contractor says
3 · Checks
Checked by Technician, Ravi Kumar · Test run · 11 Oct 2026, 10:50
Ran the unit for 15 minutes: no water leaked while watching.
Did not cover: 15 minutes only.
Checked by Coordinator, Lina Haddad · Reviewed a photo · 11 Oct 2026, 14:00
The technician's photo and test note are on file.
Did not cover: Did not inspect the unit.
4 · Evidence
Photo · Ravi Kumar · 11 Oct 2026, 10:48
The drain line after cleaning.
File: Q-1204-drain.jpg
Test log · Ravi Kumar · 11 Oct 2026, 10:50
Technician's note: 15-minute test run, no leak seen.
5 · The resident
No reply
- Asked
- 11 Oct 2026, 14:05
- Channel
No reply is recorded as no reply. It is not a confirmation.
6 · Still open
Nothing recorded as still open.
7 · Closure
- Closed by
- Lina Haddad (Maintenance coordinator)
- When
- 15 Oct 2026, 09:00
- Why
- Work reported done, no reply from the resident
- Note
- Work reported as done. Asked the resident on 11 Oct; no reply after four days.